|Posted: Apr 30 2007 at 4:29pm | IP Logged
Bought some parts from
They had to ship the parts to my PO Box. Something about their own policy that the parts had to be shipped to the credit cards billing address. So they would not ship to my business address. Which would have worked out better since I have a UPS drop off and pick up twice per day. But alright, I'm sure they have the policy for one reason or another.
Needless to say it's been 10 days since I ordered the parts and they haven't arrived yet. I called to find out what the scoop was... I was told "Because we had to ship to your PO Box, we shipped your parts US Postal... we only drop parts off for shipment at the post office once per week. We dropped your parts off on Friday. If we shipped UPS, the parts would have left that same day". So my credit card is billed, they ship my parts 5 days later and I'm left waiting.
Simple customer service has gone down the drain!
2004 Frontier King Cab 6 cyl